Disclaimer

Last updated: April, 2025

1. Information Accuracy

PointsLookup strives to provide accurate and up-to-date information about hotel loyalty program availability and point requirements. However, we cannot guarantee 100% accuracy for the following reasons:

  • Hotel loyalty programs frequently change their terms, point requirements, and availability.
  • There may be delays between when changes occur on hotel websites and when our system updates.
  • Technical issues or errors may occasionally affect our data collection processes.
  • Limited-time promotions or blackout dates may not always be reflected immediately.

We recommend always verifying information on the official hotel website before making any booking decisions.

2. Not Affiliated with Hotel Chains

PointsLookup is not affiliated with, endorsed by, or officially connected with any of the hotel chains or loyalty programs featured on our website, including but not limited to:

  • Hyatt Hotels Corporation and World of Hyatt
  • Marriott International and Marriott Bonvoy
  • Hilton Worldwide and Hilton Honors
  • InterContinental Hotels Group (IHG) and IHG Rewards
  • Accor and ALL - Accor Live Limitless

All hotel names, logos, trademarks, and similar property referenced on this site belong to their respective owners.

3. Not a Booking Service

PointsLookup does not process bookings or reservations. We provide information and search capabilities to help users find award availability, but all bookings must be made directly with the hotel or through their official websites.

We are not responsible for any issues that may arise during the booking process or your stay. This includes but is not limited to:

  • Changes in availability between searching on our site and booking on the hotel's site
  • Discrepancies in point requirements or room descriptions
  • Issues with your loyalty program account or point balance
  • Problems with hotel services, accommodations, or reservations

4. Financial Decisions

Any information provided on PointsLookup about the value of points, potential savings, or other financial considerations should be considered opinions and estimates only. Users should conduct their own research before making financial decisions regarding loyalty points, credit card applications, or similar matters.

We do not provide financial advice or recommendations, and the information on our site should not be interpreted as such.

5. External Links

Our website may contain links to external websites, including hotel chains, travel blogs, or other related services. We are not responsible for the content, accuracy, or practices of these third-party sites and provide these links solely for user convenience.

When you leave our website by clicking on an external link, you are subject to the terms, conditions, and privacy policies of the destination website.

6. User Responsibility

Users of PointsLookup are responsible for:

  • Verifying all information before making travel decisions
  • Ensuring they understand the terms and conditions of their loyalty programs
  • Confirming availability and point requirements directly with hotels
  • Managing their own loyalty program accounts and point balances

7. Changes to Service

PointsLookup reserves the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice. This includes changes to supported hotel chains, features, or the entire service.

8. Contact Information

If you have any questions about this disclaimer, please contact us at:

legal@pointslookup.com