Terms of Service Legally Binding

Effective Date: January 1, 2025

BY ACCESSING OR USING OUR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS.

If you do not agree to these Terms of Service, you must not access or use our Service.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and PointsLookup ("Company," "we," "our," or "us") governing your use of pointslookup.com and related services (collectively, the "Service").

2. Eligibility and Restrictions

2.1 Age Requirements

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years of age.

2.2 Prohibited Users

⛔ STRICTLY PROHIBITED USERS

The following individuals and entities are STRICTLY PROHIBITED from accessing or using our Service:

  • Employees, contractors, or agents of ANY hotel chain, including but not limited to:
    • Hyatt Hotels Corporation and all subsidiaries
    • Marriott International
    • Hilton Worldwide
    • InterContinental Hotels Group (IHG)
    • Wyndham Hotels & Resorts
    • Choice Hotels
    • Best Western
    • Accor Hotels
    • Any other hotel chain or hospitality company
  • Consultants or third-party contractors working on behalf of hotels
  • Hotel industry associations or their representatives
  • Hotel property management companies
  • Hotel revenue management or distribution companies
  • Anyone acting on behalf of the above entities
  • Competitors or their representatives
  • Anyone using the Service for commercial intelligence gathering

Violation of this restriction will result in immediate termination and may lead to legal action.

2.3 Geographic Restrictions

The Service is intended for use by persons located in the United States of America (excluding California). We make no representation that the Service is appropriate or available in other locations.

3. Account Registration

3.1 Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Verification

We reserve the right to verify your identity and eligibility at any time. This may include:

  • Email verification
  • Identity verification
  • Employment verification to ensure compliance with user restrictions

4. Prohibited Uses

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Engage in unauthorized data mining or scraping
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Create multiple accounts to circumvent restrictions
  • Use automated systems or bots without permission
  • Reverse engineer or decompile any part of the Service
  • Collect information about users without consent
  • Engage in any activity that disrupts the Service
  • Share information obtained from the Service with prohibited entities

5. Intellectual Property Rights

5.1 Our Content

All content on the Service, including text, graphics, logos, images, and software, is the property of PointsLookup or its licensors and is protected by intellectual property laws.

5.2 Your Content

By posting content to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content in connection with the Service.

5.3 Feedback

Any feedback you provide becomes our property, and we may use it without compensation or attribution.

6. Payment Terms

If you purchase any services from us:

  • All fees are due in advance and non-refundable unless otherwise stated
  • Prices are subject to change with 30 days' notice
  • You are responsible for all applicable taxes
  • We may suspend service for overdue payments

7. Termination

7.1 Termination by You

You may terminate your account at any time by contacting us at support@pointslookup.com.

7.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if:

  • You breach these Terms, especially user eligibility restrictions
  • We suspect fraudulent or illegal activity
  • We discover you are affiliated with a prohibited entity
  • Required by law or court order
  • The Service is discontinued

⚠️ Zero Tolerance Policy

We maintain a zero-tolerance policy for violations of our user eligibility restrictions. Any attempt by prohibited users to access our Service will result in immediate termination, IP blocking, and potential legal action.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF INFORMATION

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • LOST PROFITS OR REVENUE
  • LOSS OF DATA
  • DAMAGES EXCEEDING $100 OR FEES PAID IN THE LAST 12 MONTHS

10. Indemnification

You agree to indemnify and hold harmless PointsLookup, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any misrepresentation regarding your eligibility

11. Privacy

Your use of our Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via:

  • Email notification
  • Prominent notice on our website
  • In-app notification

Continued use after changes constitutes acceptance of modified Terms.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of The Commonwealth of Pennsylvania, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes shall be resolved through:

  1. Good faith negotiations
  2. Mediation (if negotiations fail)
  3. Binding arbitration in Pennsylvania

13.3 Class Action Waiver

You waive any right to participate in class action lawsuits against us.

14. Miscellaneous

14.1 Entire Agreement

These Terms constitute the entire agreement between you and PointsLookup.

14.2 Severability

If any provision is found unenforceable, the remaining provisions shall continue in effect.

14.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights freely.

15. Contact Information

Questions About These Terms?

PointsLookup
Email: support@pointslookup.com